services
Every engagement starts with understanding how your operation actually works. From there, we build systems that compound the value of your team's time and attention.
working with harbinger
Harbinger engagements come in three commitment lengths.
Every engagement covers the full scope of our work; commitment length determines the depth and continuity of what we can take on, and the rate per month.
All engagements are paid upfront at the start of the commitment so the work can move at full capacity from day one.
Monthly — For teams who want to test the fit before committing further. Month-to-month, paid at the start of each month. Highest per-month rate. Converts to quarterly or yearly at any point, with the remainder of the paid month carried forward.
Quarterly — For operations ready to commit to a defined initial cycle. Three months paid upfront; discounted per-month rate. Enough continuity to complete the Operational Deep Dive, ship the first build into live use, and begin refining systems against real data.
Yearly — For principals who want an embedded operating partner for the full year. Paid upfront; largest per-month discount. Twelve months of continuous deep work across the entire operation, with full coverage of roadmap, build, and ongoing advisory. Renewable at the end of each cycle.
Shared-outcome add-on — On any commitment length, when the work produces a clean, measurable result (revenue generated, cost eliminated, or hours recovered), part of our fee can be tied to a percentage of the value created. Offered selectively and scoped during the consultation.
Got questions?
If you’re managing a complex private household operation and wondering what thoughtful AI implementation looks like, let’s talk.
How we work
working with harbinger
Harbinger engagements come in three commitment lengths.
Every engagement covers the full scope of our work; commitment length determines the depth and continuity of what we can take on, and the rate per month.
All engagements are paid upfront at the start of the commitment so the work can move at full capacity from day one.
Monthly — For teams who want to test the fit before committing further. Month-to-month, paid at the start of each month. Highest per-month rate. Converts to quarterly or yearly at any point, with the remainder of the paid month carried forward.
Quarterly — For operations ready to commit to a defined initial cycle. Three months paid upfront; discounted per-month rate. Enough continuity to complete the Operational Deep Dive, ship the first build into live use, and begin refining systems against real data.
Yearly — For principals who want an embedded operating partner for the full year. Paid upfront; largest per-month discount. Twelve months of continuous deep work across the entire operation, with full coverage of roadmap, build, and ongoing advisory. Renewable at the end of each cycle.
Shared-outcome add-on — On any commitment length, when the work produces a clean, measurable result (revenue generated, cost eliminated, or hours recovered), part of our fee can be tied to a percentage of the value created. Offered selectively and scoped during the consultation.
Got questions?
If you’re managing a complex private household operation and wondering what thoughtful AI implementation looks like, let’s talk.
How we work
working with harbinger
Harbinger engagements come in three commitment lengths.
Every engagement covers the full scope of our work; commitment length determines the depth and continuity of what we can take on, and the rate per month.
All engagements are paid upfront at the start of the commitment so the work can move at full capacity from day one.
Monthly — For teams who want to test the fit before committing further. Month-to-month, paid at the start of each month. Highest per-month rate. Converts to quarterly or yearly at any point, with the remainder of the paid month carried forward.
Quarterly — For operations ready to commit to a defined initial cycle. Three months paid upfront; discounted per-month rate. Enough continuity to complete the Operational Deep Dive, ship the first build into live use, and begin refining systems against real data.
Yearly — For principals who want an embedded operating partner for the full year. Paid upfront; largest per-month discount. Twelve months of continuous deep work across the entire operation, with full coverage of roadmap, build, and ongoing advisory. Renewable at the end of each cycle.
Shared-outcome add-on — On any commitment length, when the work produces a clean, measurable result (revenue generated, cost eliminated, or hours recovered), part of our fee can be tied to a percentage of the value created. Offered selectively and scoped during the consultation.
Got questions?
If you’re managing a complex private household operation and wondering what thoughtful AI implementation looks like, let’s talk.
How we work
engagement structure
One Engagement, Complete Coverage.
Every Harbinger engagement covers all three dimensions below. The weight shifts across the life of the engagement based on what the operation needs at any given moment.
None of these can be sold separately unless they are out of scope add-ons to an existing engagement.
Roadmap & Strategy
Harbinger works with your team to map your operation, evaluate what's possible, and build a prioritized plan for where AI and automation will have the most meaningful impact.
Roadmap & Strategy
Harbinger works with your team to map your operation, evaluate what's possible, and build a prioritized plan for where AI and automation will have the most meaningful impact.
Roadmap & Strategy
Harbinger works with your team to map your operation, evaluate what's possible, and build a prioritized plan for where AI and automation will have the most meaningful impact.
Automation and AI Implementation
We help you identify repetitive tasks, clunky workflows, and manual bottlenecks, then design solutions using automation and AI that actually fit your business.
Automation and AI Implementation
We help you identify repetitive tasks, clunky workflows, and manual bottlenecks, then design solutions using automation and AI that actually fit your business.
Automation and AI Implementation
We help you identify repetitive tasks, clunky workflows, and manual bottlenecks, then design solutions using automation and AI that actually fit your business.
On-demand Expert Advisory
New models, new tools, and new capabilities surface constantly, and most of the noise is irrelevant to your operation. Having someone who tracks that landscape, tests what matters, and filters out what doesn't is the difference between staying current and chasing headlines.
On-demand Expert Advisory
New models, new tools, and new capabilities surface constantly, and most of the noise is irrelevant to your operation. Having someone who tracks that landscape, tests what matters, and filters out what doesn't is the difference between staying current and chasing headlines.
On-demand Expert Advisory
New models, new tools, and new capabilities surface constantly, and most of the noise is irrelevant to your operation. Having someone who tracks that landscape, tests what matters, and filters out what doesn't is the difference between staying current and chasing headlines.
our Onboarding process
our Onboarding process
our Onboarding process
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PHASE ONE
Operational Deep Dive
We go inside the operation. Every critical workflow mapped, every AI opportunity ranked by actual return. Most engagements surface $20,000 or more in documented opportunity in the first two weeks. That roadmap belongs to the team regardless of what comes next.
01
Onboarding with your team.
02
Map every process where AI could replace or accelerate manual work.
03
Score each opportunity by ROI, complexity, and time to implement.
04
Deliver a prioritized implementation roadmap with cost projections.
PHASE TWO
First Build
Automations
The highest-leverage item from the roadmap goes live. Built, tested, and running in production — with the team trained and the documentation complete.
01
Select the highest-ROI opportunity from the roadmap.
02
Build and iterate alongside your team, not in a black box.
03
Test in production with real data and real edge cases.
04
Train the team if required and deliver full documentation.
PHASE THREE
PHASE THREE
Ongoing Deployment
After deployment, we'll scope the next project from the audit roadmap and transition to an ongoing engagement where we'll build new systems, refine existing systems, evaluate new software vendors and stay available as a personal AI resource for your family.
01
Scope and build the next project from your roadmap.
02
Refine and optimize live systems as your operation evolves.
03
Evaluate new tools and vendors as the AI landscape shifts.
04
Serve as a dedicated resource for your team on an ongoing basis.
What clients say
Our customers are at the heart of everything we do. We listen to your needs and tailor our services to meet them.
Kevin Merrit
Founder @ One Foot Productions
What makes Julian and Harbinger different is the focus on building systems that enhance what our team can do instead of pushing for replacing them. They understand what makes our team uniquely BMF and make sure that's always center at what they do.
Joel Berman
Founder @ Tree House Ventures
GTM with a stealth startup can be hard, especially with a physical product. After 2 months, Julian had collected 500+ leads and surprisingly, recommended an in-person sales approach, which that got us into several locations.
Div Garg
Founder @ MultiOn and AGI Inc.
Julian was employee #8 at MultiOn and became our Head of QA and Head Customer Support. He largely automated both departments and assisted in developing the foundations of REAL Bench.
Peter Hudson
Founder @ Northern Nights Music Festival
Worked with Julian @ Harbinger for a one-off project that saved us over $50K in the first few months alone. Really appreciated his ability to explain concepts to any technical level.
Christian Pratt
Software Test Engineer
I had the pleasure of working with Julian on a project involving extensive evaluation of a cloud-based architecture. His attention to detail, strong work ethic, and excellent problem-solving skills were instrumental in ensuring optimal performance and reliability of a customer-facing streaming service.
Richard Hong
Space Simulation Tech 3
Julian consistently demonstrates his willingness to work with others towards successful goals to ensure that the team succeeds in the projects that he is a part of.
Chris Eck
Vice President of Programs @ Volunteers of America
Julian has been a great addition to the team. When developing projects, he's very effective at communicating with, and relating to, our clients because he's good at connecting with them. It's clear that he takes his responsibilities seriously, and that he's committed to serving our clients and making a difference!
Gregory Keefe
Senior Software Engineer
It was always reassuring to work with Julian as I knew I would not have to worry about the quality of his work. He exhibited excellent communication and problem solving for any issue that arised.
Kevin Merrit
Founder @ One Foot Productions
What makes Julian and Harbinger different is the focus on building systems that enhance what our team can do instead of pushing for replacing them. They understand what makes our team uniquely BMF and make sure that's always center at what they do.
Joel Berman
Founder @ Tree House Ventures
GTM with a stealth startup can be hard, especially with a physical product. After 2 months, Julian had collected 500+ leads and surprisingly, recommended an in-person sales approach, which that got us into several locations.
Div Garg
Founder @ MultiOn and AGI Inc.
Julian was employee #8 at MultiOn and became our Head of QA and Head Customer Support. He largely automated both departments and assisted in developing the foundations of REAL Bench.
Peter Hudson
Founder @ Northern Nights Music Festival
Worked with Julian @ Harbinger for a one-off project that saved us over $50K in the first few months alone. Really appreciated his ability to explain concepts to any technical level.
Christian Pratt
Software Test Engineer
I had the pleasure of working with Julian on a project involving extensive evaluation of a cloud-based architecture. His attention to detail, strong work ethic, and excellent problem-solving skills were instrumental in ensuring optimal performance and reliability of a customer-facing streaming service.
Richard Hong
Space Simulation Tech 3
Julian consistently demonstrates his willingness to work with others towards successful goals to ensure that the team succeeds in the projects that he is a part of.
Chris Eck
Vice President of Programs @ Volunteers of America
Julian has been a great addition to the team. When developing projects, he's very effective at communicating with, and relating to, our clients because he's good at connecting with them. It's clear that he takes his responsibilities seriously, and that he's committed to serving our clients and making a difference!
Gregory Keefe
Senior Software Engineer
It was always reassuring to work with Julian as I knew I would not have to worry about the quality of his work. He exhibited excellent communication and problem solving for any issue that arised.
Our Philosophy
humanity is
irreplaceable
The organizations winning with AI right now aren't the ones moving fastest — they're the ones who understand what drives human behavior. That clarity is harder to arrive at than it sounds, and it's the foundation everything we do is built on.
Our Philosophy
humanity is
irreplaceable
The organizations winning with AI right now aren't the ones moving fastest — they're the ones who understand what drives human behavior. That clarity is harder to arrive at than it sounds, and it's the foundation everything we do is built on.
Our Philosophy
humanity is
irreplaceable
The organizations winning with AI right now aren't the ones moving fastest — they're the ones who understand what drives human behavior. That clarity is harder to arrive at than it sounds, and it's the foundation everything we do is built on.
"The best digital transformation isn't about grand overhauls. It's about making smart, practical changes that actually move your business forward."
Julian Brooks
CEO / Founder of Harbinger
"The best digital transformation isn't about grand overhauls. It's about making smart, practical changes that actually move your business forward."
Julian Brooks
CEO / Founder of Harbinger
"The best digital transformation isn't about grand overhauls. It's about making smart, practical changes that actually move your business forward."
Julian Brooks
CEO / Founder of Harbinger
FAQ
What prospective clients ask us most
We’re here for the follow-up questions too—find us on the Contact page.
How do you handle confidentiality?
With the same standard you'd expect from your wealth manager or attorney. We do not publish client names, engagement details, or operational information without explicit written consent. Proof points and case studies used in our materials are anonymized unless a client has specifically agreed otherwise.
What's your pricing model?
Engagements are value-priced based on the complexity and scope of the work, not billed hourly. Payments are tied to defined milestones and documented deliverables. We'll scope pricing during the consultation based on what your operation looks like and what the engagement would involve. We don't publish pricing because every operation is different and a number without context isn't useful to either side.
What does the first engagement typically look like?
It starts with a consultation to determine fit. If we move forward, the first phase is always an Operational Deep Dive; two weeks where we embed in your operation, map workflows, interview team members, and identify where AI and automation will have the most impact. That produces a findings report and prioritized roadmap. From there, we begin building systems based on what the deep dive revealed.
Do you work on-site or remotely?
Primarily work remote but for additional compensation and coverage of travel expenses, the founder Julian Brooks can travel anywhere for up to 2 week periods at a time.
Do I need technical knowledge to work with Harbinger?
No. Part of what Harbinger provides is translating between the technical and the operational. Your team doesn't need to understand how AI models work or what an API is. We handle the technical evaluation, the build, and the maintenance. What we need from your side is access to the people who know how the operation runs and the willingness to give us an honest picture of how things actually work day to day.
Who will we be working with?
Julian Brooks, the founder of Harbinger, will be your main point of contact and the embedded operator. If we do bring on another staff member, they will be strictly isolated to Harbinger's operations or will otherwise sign any relevant documentation.
FAQ
What prospective clients ask us most
We’re here for the follow-up questions too—find us on the Contact page.
How do you handle confidentiality?
With the same standard you'd expect from your wealth manager or attorney. We do not publish client names, engagement details, or operational information without explicit written consent. Proof points and case studies used in our materials are anonymized unless a client has specifically agreed otherwise.
What's your pricing model?
Engagements are value-priced based on the complexity and scope of the work, not billed hourly. Payments are tied to defined milestones and documented deliverables. We'll scope pricing during the consultation based on what your operation looks like and what the engagement would involve. We don't publish pricing because every operation is different and a number without context isn't useful to either side.
What does the first engagement typically look like?
It starts with a consultation to determine fit. If we move forward, the first phase is always an Operational Deep Dive; two weeks where we embed in your operation, map workflows, interview team members, and identify where AI and automation will have the most impact. That produces a findings report and prioritized roadmap. From there, we begin building systems based on what the deep dive revealed.
Do you work on-site or remotely?
Primarily work remote but for additional compensation and coverage of travel expenses, the founder Julian Brooks can travel anywhere for up to 2 week periods at a time.
Do I need technical knowledge to work with Harbinger?
No. Part of what Harbinger provides is translating between the technical and the operational. Your team doesn't need to understand how AI models work or what an API is. We handle the technical evaluation, the build, and the maintenance. What we need from your side is access to the people who know how the operation runs and the willingness to give us an honest picture of how things actually work day to day.
Who will we be working with?
Julian Brooks, the founder of Harbinger, will be your main point of contact and the embedded operator. If we do bring on another staff member, they will be strictly isolated to Harbinger's operations or will otherwise sign any relevant documentation.
FAQ
What prospective clients ask us most
We’re here for the follow-up questions too—find us on the Contact page.
How do you handle confidentiality?
With the same standard you'd expect from your wealth manager or attorney. We do not publish client names, engagement details, or operational information without explicit written consent. Proof points and case studies used in our materials are anonymized unless a client has specifically agreed otherwise.
What's your pricing model?
Engagements are value-priced based on the complexity and scope of the work, not billed hourly. Payments are tied to defined milestones and documented deliverables. We'll scope pricing during the consultation based on what your operation looks like and what the engagement would involve. We don't publish pricing because every operation is different and a number without context isn't useful to either side.
What does the first engagement typically look like?
It starts with a consultation to determine fit. If we move forward, the first phase is always an Operational Deep Dive; two weeks where we embed in your operation, map workflows, interview team members, and identify where AI and automation will have the most impact. That produces a findings report and prioritized roadmap. From there, we begin building systems based on what the deep dive revealed.
Do you work on-site or remotely?
Primarily work remote but for additional compensation and coverage of travel expenses, the founder Julian Brooks can travel anywhere for up to 2 week periods at a time.
Do I need technical knowledge to work with Harbinger?
No. Part of what Harbinger provides is translating between the technical and the operational. Your team doesn't need to understand how AI models work or what an API is. We handle the technical evaluation, the build, and the maintenance. What we need from your side is access to the people who know how the operation runs and the willingness to give us an honest picture of how things actually work day to day.
Who will we be working with?
Julian Brooks, the founder of Harbinger, will be your main point of contact and the embedded operator. If we do bring on another staff member, they will be strictly isolated to Harbinger's operations or will otherwise sign any relevant documentation.
Schedule a confidential consultation