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FAQ
What prospective clients ask us most
We’re here for the follow-up questions too—find us on the Contact page.
How do you handle confidentiality?
With the same standard you'd expect from your wealth manager or attorney. We do not publish client names, engagement details, or operational information without explicit written consent. Proof points and case studies used in our materials are anonymized unless a client has specifically agreed otherwise.
What's your pricing model?
Engagements are value-priced based on the complexity and scope of the work, not billed hourly. Payments are tied to defined milestones and documented deliverables. We'll scope pricing during the consultation based on what your operation looks like and what the engagement would involve. We don't publish pricing because every operation is different and a number without context isn't useful to either side.
What does the first engagement typically look like?
It starts with a consultation to determine fit. If we move forward, the first phase is always an Operational Deep Dive; two weeks where we embed in your operation, map workflows, interview team members, and identify where AI and automation will have the most impact. That produces a findings report and prioritized roadmap. From there, we begin building systems based on what the deep dive revealed.
Do you work on-site or remotely?
Primarily work remote but for additional compensation and coverage of travel expenses, the founder Julian Brooks can travel anywhere for up to 2 week periods at a time.
Do I need technical knowledge to work with Harbinger?
No. Part of what Harbinger provides is translating between the technical and the operational. Your team doesn't need to understand how AI models work or what an API is. We handle the technical evaluation, the build, and the maintenance. What we need from your side is access to the people who know how the operation runs and the willingness to give us an honest picture of how things actually work day to day.
Who will we be working with?
Julian Brooks, the founder of Harbinger, will be your main point of contact and the embedded operator. If we do bring on another staff member, they will be strictly isolated to Harbinger's operations or will otherwise sign any relevant documentation.
FAQ
What prospective clients ask us most
We’re here for the follow-up questions too—find us on the Contact page.
How do you handle confidentiality?
With the same standard you'd expect from your wealth manager or attorney. We do not publish client names, engagement details, or operational information without explicit written consent. Proof points and case studies used in our materials are anonymized unless a client has specifically agreed otherwise.
What's your pricing model?
Engagements are value-priced based on the complexity and scope of the work, not billed hourly. Payments are tied to defined milestones and documented deliverables. We'll scope pricing during the consultation based on what your operation looks like and what the engagement would involve. We don't publish pricing because every operation is different and a number without context isn't useful to either side.
What does the first engagement typically look like?
It starts with a consultation to determine fit. If we move forward, the first phase is always an Operational Deep Dive; two weeks where we embed in your operation, map workflows, interview team members, and identify where AI and automation will have the most impact. That produces a findings report and prioritized roadmap. From there, we begin building systems based on what the deep dive revealed.
Do you work on-site or remotely?
Primarily work remote but for additional compensation and coverage of travel expenses, the founder Julian Brooks can travel anywhere for up to 2 week periods at a time.
Do I need technical knowledge to work with Harbinger?
No. Part of what Harbinger provides is translating between the technical and the operational. Your team doesn't need to understand how AI models work or what an API is. We handle the technical evaluation, the build, and the maintenance. What we need from your side is access to the people who know how the operation runs and the willingness to give us an honest picture of how things actually work day to day.
Who will we be working with?
Julian Brooks, the founder of Harbinger, will be your main point of contact and the embedded operator. If we do bring on another staff member, they will be strictly isolated to Harbinger's operations or will otherwise sign any relevant documentation.
FAQ
What prospective clients ask us most
We’re here for the follow-up questions too—find us on the Contact page.
How do you handle confidentiality?
With the same standard you'd expect from your wealth manager or attorney. We do not publish client names, engagement details, or operational information without explicit written consent. Proof points and case studies used in our materials are anonymized unless a client has specifically agreed otherwise.
What's your pricing model?
Engagements are value-priced based on the complexity and scope of the work, not billed hourly. Payments are tied to defined milestones and documented deliverables. We'll scope pricing during the consultation based on what your operation looks like and what the engagement would involve. We don't publish pricing because every operation is different and a number without context isn't useful to either side.
What does the first engagement typically look like?
It starts with a consultation to determine fit. If we move forward, the first phase is always an Operational Deep Dive; two weeks where we embed in your operation, map workflows, interview team members, and identify where AI and automation will have the most impact. That produces a findings report and prioritized roadmap. From there, we begin building systems based on what the deep dive revealed.
Do you work on-site or remotely?
Primarily work remote but for additional compensation and coverage of travel expenses, the founder Julian Brooks can travel anywhere for up to 2 week periods at a time.
Do I need technical knowledge to work with Harbinger?
No. Part of what Harbinger provides is translating between the technical and the operational. Your team doesn't need to understand how AI models work or what an API is. We handle the technical evaluation, the build, and the maintenance. What we need from your side is access to the people who know how the operation runs and the willingness to give us an honest picture of how things actually work day to day.
Who will we be working with?
Julian Brooks, the founder of Harbinger, will be your main point of contact and the embedded operator. If we do bring on another staff member, they will be strictly isolated to Harbinger's operations or will otherwise sign any relevant documentation.