Humanity is
irreplaceable
Harbinger was built around this single philosophy, developed over the last 5 years through 10,000+ hours of cutting edge AI research and working with companies to implement AI into their workflows
Humanity is
irreplaceable
Harbinger was built around this single philosophy, developed over the last 5 years through 10,000+ hours of cutting edge AI research and working with companies to implement AI into their workflows
Humanity is
irreplaceable
Harbinger was built around this single philosophy, developed over the last 5 years through 10,000+ hours of cutting edge AI research and working with companies to implement AI into their workflows
What we do
Implementing AI requires nuance
Most AI implementations underperform, and a meaningful amount actively damage the operation they were meant to improve. We help principals and their teams avoid the most common failures that we see, such as:
Implementation without nuance, which erodes the critical thinking of the knowledge workers relying on it. MIT's 2025 study on LLM cognitive offloading documented the effect in measured detail.
Overspending on AI workflows that could be rebuilt more cheaply, more cleanly, or in some cases not rebuilt at all.
Security exposure from tools introduced without oversight; data leaves the operation in ways nobody tracked.
Replacing employees instead of amplifying them, which strips out the internal knowledge AI needs for context and nuance, shrinks the organization's capabilities, and widens the gap against competitors who are redefining roles and to acomplish more than was ever possible before.
Professional service, tailored to your business.
Harbinger isn't a firm that sends a team to learn your operation and bill you while they do it. We embed — meaning we're in the work, inside the workflows, sitting in the same operational rhythm as the people who run the principal's day — until the systems we build are fully owned by the team that uses them.
A working system, not a recommendation.
We map every critical workflow across the principal's operation and portfolio, identify where AI creates real leverage, and build the automations worth building. The output isn't a deliverable; it's a live system the team owns and runs after we leave.
Got questions?
If you’re managing a complex private household operation and wondering what thoughtful AI implementation actually looks like, let’s talk.
What we do
Implementing AI requires nuance
Most AI implementations underperform, and a meaningful amount actively damage the operation they were meant to improve. We help principals and their teams avoid the most common failures that we see, such as:
Implementation without nuance, which erodes the critical thinking of the knowledge workers relying on it. MIT's 2025 study on LLM cognitive offloading documented the effect in measured detail.
Overspending on AI workflows that could be rebuilt more cheaply, more cleanly, or in some cases not rebuilt at all.
Security exposure from tools introduced without oversight; data leaves the operation in ways nobody tracked.
Replacing employees instead of amplifying them, which strips out the internal knowledge AI needs for context and nuance, shrinks the organization's capabilities, and widens the gap against competitors who are redefining roles and to acomplish more than was ever possible before.
Professional service, tailored to your business.
Harbinger isn't a firm that sends a team to learn your operation and bill you while they do it. We embed — meaning we're in the work, inside the workflows, sitting in the same operational rhythm as the people who run the principal's day — until the systems we build are fully owned by the team that uses them.
A working system, not a recommendation.
We map every critical workflow across the principal's operation and portfolio, identify where AI creates real leverage, and build the automations worth building. The output isn't a deliverable; it's a live system the team owns and runs after we leave.
Got questions?
If you’re managing a complex private household operation and wondering what thoughtful AI implementation actually looks like, let’s talk.
What we do
Implementing AI requires nuance
Most AI implementations underperform, and a meaningful amount actively damage the operation they were meant to improve. We help principals and their teams avoid the most common failures that we see, such as:
Implementation without nuance, which erodes the critical thinking of the knowledge workers relying on it. MIT's 2025 study on LLM cognitive offloading documented the effect in measured detail.
Overspending on AI workflows that could be rebuilt more cheaply, more cleanly, or in some cases not rebuilt at all.
Security exposure from tools introduced without oversight; data leaves the operation in ways nobody tracked.
Replacing employees instead of amplifying them, which strips out the internal knowledge AI needs for context and nuance, shrinks the organization's capabilities, and widens the gap against competitors who are redefining roles and to acomplish more than was ever possible before.
Professional service, tailored to your business.
Harbinger isn't a firm that sends a team to learn your operation and bill you while they do it. We embed — meaning we're in the work, inside the workflows, sitting in the same operational rhythm as the people who run the principal's day — until the systems we build are fully owned by the team that uses them.
A working system, not a recommendation.
We map every critical workflow across the principal's operation and portfolio, identify where AI creates real leverage, and build the automations worth building. The output isn't a deliverable; it's a live system the team owns and runs after we leave.
Got questions?
If you’re managing a complex private household operation and wondering what thoughtful AI implementation actually looks like, let’s talk.
"Implement AI wrong and the damage compounds; the team's critical thinking erodes, and the customer experience follows"
Julian Brooks
CEO / Founder of Harbinger Software Solutions
"Implement AI wrong and the damage compounds; the team's critical thinking erodes, and the customer experience follows"
Julian Brooks
CEO / Founder of Harbinger Software Solutions
"Implement AI wrong and the damage compounds; the team's critical thinking erodes, and the customer experience follows"
Julian Brooks
CEO / Founder of Harbinger Software Solutions
Metrics
$
k+
in operational expenses saved across all of our clients.
Over 60 projects
across different industries
Research
Music Festivals
Non-profit
SaaS
Agencies
+
Employees amplified and roles redefined across all projects.
What we offer
Roadmap & Strategy
Harbinger works with your team to map your operation, evaluate what's possible, and build a prioritized plan for where AI and automation will have the most meaningful impact.
Roadmap & Strategy
Harbinger works with your team to map your operation, evaluate what's possible, and build a prioritized plan for where AI and automation will have the most meaningful impact.
Roadmap & Strategy
Harbinger works with your team to map your operation, evaluate what's possible, and build a prioritized plan for where AI and automation will have the most meaningful impact.
Automation and AI Implementation
We help you identify repetitive tasks, clunky workflows, and manual bottlenecks, then design solutions using automation and AI that actually fit your business.
Automation and AI Implementation
We help you identify repetitive tasks, clunky workflows, and manual bottlenecks, then design solutions using automation and AI that actually fit your business.
Automation and AI Implementation
We help you identify repetitive tasks, clunky workflows, and manual bottlenecks, then design solutions using automation and AI that actually fit your business.
On-demand Expert Advisory
New models, new tools, and new capabilities surface constantly, and most of the noise is irrelevant to your operation. Having someone who tracks that landscape, tests what matters, and filters out what doesn't is the difference between staying current and chasing headlines.
On-demand Expert Advisory
New models, new tools, and new capabilities surface constantly, and most of the noise is irrelevant to your operation. Having someone who tracks that landscape, tests what matters, and filters out what doesn't is the difference between staying current and chasing headlines.
On-demand Expert Advisory
New models, new tools, and new capabilities surface constantly, and most of the noise is irrelevant to your operation. Having someone who tracks that landscape, tests what matters, and filters out what doesn't is the difference between staying current and chasing headlines.
Built for the people who keep it all running
Harbinger is primarily focused on two kinds of clients.
High-net-worth founders and principals managing significant operational complexity; typically $100M+ in personal wealth, running one or more companies, and at the point where personal, professional, and operational life has outgrown what can be managed alone. Maybe you don't have a Chief of Staff or full team yet; you're building toward one, and the operational drag is starting to cost you decision speed. Harbinger is the operational resource you deploy across your portfolio, your logistics, and your key initiatives, without requiring you to hire a department first.
Operational leaders inside UHNW households and family offices; Chiefs of Staff, Estate Managers, Senior Executive Assistants, and household operations leads responsible for $2M to $50M+ in annual operations. You coordinate across multiple properties, staff, vendors, and service providers; your time is consumed by logistics that should be systematized; and you need a partner who understands both the operational complexity and the technology.
Whether you have an established operations team or are still assembling one, we hold ourselves to the same standard of discretion, quality, and responsiveness you'd expect from any trusted professional advisor.
Got questions?
If you’re managing a complex private household operation and wondering what thoughtful AI implementation actually looks like, let’s talk.
Who We Serve
Built for the people who keep it all running
Harbinger is primarily focused on two kinds of clients.
High-net-worth founders and principals managing significant operational complexity; typically $100M+ in personal wealth, running one or more companies, and at the point where personal, professional, and operational life has outgrown what can be managed alone. Maybe you don't have a Chief of Staff or full team yet; you're building toward one, and the operational drag is starting to cost you decision speed. Harbinger is the operational resource you deploy across your portfolio, your logistics, and your key initiatives, without requiring you to hire a department first.
Operational leaders inside UHNW households and family offices; Chiefs of Staff, Estate Managers, Senior Executive Assistants, and household operations leads responsible for $2M to $50M+ in annual operations. You coordinate across multiple properties, staff, vendors, and service providers; your time is consumed by logistics that should be systematized; and you need a partner who understands both the operational complexity and the technology.
Whether you have an established operations team or are still assembling one, we hold ourselves to the same standard of discretion, quality, and responsiveness you'd expect from any trusted professional advisor.
Got questions?
If you’re managing a complex private household operation and wondering what thoughtful AI implementation actually looks like, let’s talk.
Who We Serve
Built for the people who keep it all running
Harbinger is primarily focused on two kinds of clients.
High-net-worth founders and principals managing significant operational complexity; typically $100M+ in personal wealth, running one or more companies, and at the point where personal, professional, and operational life has outgrown what can be managed alone. Maybe you don't have a Chief of Staff or full team yet; you're building toward one, and the operational drag is starting to cost you decision speed. Harbinger is the operational resource you deploy across your portfolio, your logistics, and your key initiatives, without requiring you to hire a department first.
Operational leaders inside UHNW households and family offices; Chiefs of Staff, Estate Managers, Senior Executive Assistants, and household operations leads responsible for $2M to $50M+ in annual operations. You coordinate across multiple properties, staff, vendors, and service providers; your time is consumed by logistics that should be systematized; and you need a partner who understands both the operational complexity and the technology.
Whether you have an established operations team or are still assembling one, we hold ourselves to the same standard of discretion, quality, and responsiveness you'd expect from any trusted professional advisor.
Got questions?
If you’re managing a complex private household operation and wondering what thoughtful AI implementation actually looks like, let’s talk.
Who We Serve
Schedule a confidential consultation
confidential
consultations
Schedule a confidential consultation
What clients say
Our customers are at the heart of everything we do. We listen to your needs and tailor our services to meet them.
Kevin Merrit
Founder @ One Foot Productions
What makes Julian and Harbinger different is the focus on building systems that enhance what our team can do instead of pushing for replacing them. They understand what makes our team uniquely BMF and make sure that's always center at what they do.
Joel Berman
Founder @ Tree House Ventures
GTM with a stealth startup can be hard, especially with a physical product. After 2 months, Julian had collected 500+ leads and surprisingly, recommended an in-person sales approach that got us into several locations.
Div Garg
Founder @ MultiOn and AGI Inc.
Julian was employee #8 at MultiOn and became our Head of QA and Head Customer Support. He largely automated both departments and assisted in developing the foundations of REAL Bench.
Peter Hudson
Founder @ Northern Nights Music Festival
Worked with Julian @ Harbinger for a one-off project that saved us over $50K in the first few months alone. Really appreciated his ability to explain concepts to any technical level.
Christian Pratt
Software Test Engineer
I had the pleasure of working with Julian on a project involving extensive evaluation of a cloud-based architecture. His attention to detail, strong work ethic, and excellent problem-solving skills were instrumental in ensuring optimal performance and reliability of a customer-facing streaming service.
Richard Hong
Space Simulation Tech 3
Julian consistently demonstrates his willingness to work with others towards successful goals to ensure that the team succeeds in the projects that he is a part of.
Chris Eck
Vice President of Programs @ Volunteers of America
Julian has been a great addition to the team. When developing projects, he's very effective at communicating with, and relating to, our clients because he's good at connecting with them. It's clear that he takes his responsibilities seriously, and that he's committed to serving our clients and making a difference!
Gregory Keefe
Senior Software Engineer
It was always reassuring to work with Julian as I knew I would not have to worry about the quality of his work. He exhibited excellent communication and problem solving for any issue that arised.
Kevin Merrit
Founder @ One Foot Productions
What makes Julian and Harbinger different is the focus on building systems that enhance what our team can do instead of pushing for replacing them. They understand what makes our team uniquely BMF and make sure that's always center at what they do.
Joel Berman
Founder @ Tree House Ventures
GTM with a stealth startup can be hard, especially with a physical product. After 2 months, Julian had collected 500+ leads and surprisingly, recommended an in-person sales approach that got us into several locations.
Div Garg
Founder @ MultiOn and AGI Inc.
Julian was employee #8 at MultiOn and became our Head of QA and Head Customer Support. He largely automated both departments and assisted in developing the foundations of REAL Bench.
Peter Hudson
Founder @ Northern Nights Music Festival
Worked with Julian @ Harbinger for a one-off project that saved us over $50K in the first few months alone. Really appreciated his ability to explain concepts to any technical level.
Christian Pratt
Software Test Engineer
I had the pleasure of working with Julian on a project involving extensive evaluation of a cloud-based architecture. His attention to detail, strong work ethic, and excellent problem-solving skills were instrumental in ensuring optimal performance and reliability of a customer-facing streaming service.
Richard Hong
Space Simulation Tech 3
Julian consistently demonstrates his willingness to work with others towards successful goals to ensure that the team succeeds in the projects that he is a part of.
Chris Eck
Vice President of Programs @ Volunteers of America
Julian has been a great addition to the team. When developing projects, he's very effective at communicating with, and relating to, our clients because he's good at connecting with them. It's clear that he takes his responsibilities seriously, and that he's committed to serving our clients and making a difference!
Gregory Keefe
Senior Software Engineer
It was always reassuring to work with Julian as I knew I would not have to worry about the quality of his work. He exhibited excellent communication and problem solving for any issue that arised.
What clients say
Our customers are at the heart of everything we do. We listen to your needs and tailor our services to meet them.
Kevin Merrit
Founder @ One Foot Productions
What makes Julian and Harbinger different is the focus on building systems that enhance what our team can do instead of pushing for replacing them. They understand what makes our team uniquely BMF and make sure that's always center at what they do.
Joel Berman
Founder @ Tree House Ventures
GTM with a stealth startup can be hard, especially with a physical product. After 2 months, Julian had collected 500+ leads and surprisingly, recommended an in-person sales approach that got us into several locations.
Div Garg
Founder @ MultiOn and AGI Inc.
Julian was employee #8 at MultiOn and became our Head of QA and Head Customer Support. He largely automated both departments and assisted in developing the foundations of REAL Bench.
Peter Hudson
Founder @ Northern Nights Music Festival
Worked with Julian @ Harbinger for a one-off project that saved us over $50K in the first few months alone. Really appreciated his ability to explain concepts to any technical level.
Christian Pratt
Software Test Engineer
I had the pleasure of working with Julian on a project involving extensive evaluation of a cloud-based architecture. His attention to detail, strong work ethic, and excellent problem-solving skills were instrumental in ensuring optimal performance and reliability of a customer-facing streaming service.
Richard Hong
Space Simulation Tech 3
Julian consistently demonstrates his willingness to work with others towards successful goals to ensure that the team succeeds in the projects that he is a part of.
Chris Eck
Vice President of Programs @ Volunteers of America
Julian has been a great addition to the team. When developing projects, he's very effective at communicating with, and relating to, our clients because he's good at connecting with them. It's clear that he takes his responsibilities seriously, and that he's committed to serving our clients and making a difference!
Gregory Keefe
Senior Software Engineer
It was always reassuring to work with Julian as I knew I would not have to worry about the quality of his work. He exhibited excellent communication and problem solving for any issue that arised.
Kevin Merrit
Founder @ One Foot Productions
What makes Julian and Harbinger different is the focus on building systems that enhance what our team can do instead of pushing for replacing them. They understand what makes our team uniquely BMF and make sure that's always center at what they do.
Joel Berman
Founder @ Tree House Ventures
GTM with a stealth startup can be hard, especially with a physical product. After 2 months, Julian had collected 500+ leads and surprisingly, recommended an in-person sales approach that got us into several locations.
Div Garg
Founder @ MultiOn and AGI Inc.
Julian was employee #8 at MultiOn and became our Head of QA and Head Customer Support. He largely automated both departments and assisted in developing the foundations of REAL Bench.
Peter Hudson
Founder @ Northern Nights Music Festival
Worked with Julian @ Harbinger for a one-off project that saved us over $50K in the first few months alone. Really appreciated his ability to explain concepts to any technical level.
Christian Pratt
Software Test Engineer
I had the pleasure of working with Julian on a project involving extensive evaluation of a cloud-based architecture. His attention to detail, strong work ethic, and excellent problem-solving skills were instrumental in ensuring optimal performance and reliability of a customer-facing streaming service.
Richard Hong
Space Simulation Tech 3
Julian consistently demonstrates his willingness to work with others towards successful goals to ensure that the team succeeds in the projects that he is a part of.
Chris Eck
Vice President of Programs @ Volunteers of America
Julian has been a great addition to the team. When developing projects, he's very effective at communicating with, and relating to, our clients because he's good at connecting with them. It's clear that he takes his responsibilities seriously, and that he's committed to serving our clients and making a difference!
Gregory Keefe
Senior Software Engineer
It was always reassuring to work with Julian as I knew I would not have to worry about the quality of his work. He exhibited excellent communication and problem solving for any issue that arised.
What clients say
Our customers are at the heart of everything we do. We listen to your needs and tailor our services to meet them.
Kevin Merrit
Founder @ One Foot Productions
What makes Julian and Harbinger different is the focus on building systems that enhance what our team can do instead of pushing for replacing them. They understand what makes our team uniquely BMF and make sure that's always center at what they do.
Joel Berman
Founder @ Tree House Ventures
GTM with a stealth startup can be hard, especially with a physical product. After 2 months, Julian had collected 500+ leads and surprisingly, recommended an in-person sales approach that got us into several locations.
Div Garg
Founder @ MultiOn and AGI Inc.
Julian was employee #8 at MultiOn and became our Head of QA and Head Customer Support. He largely automated both departments and assisted in developing the foundations of REAL Bench.
Peter Hudson
Founder @ Northern Nights Music Festival
Worked with Julian @ Harbinger for a one-off project that saved us over $50K in the first few months alone. Really appreciated his ability to explain concepts to any technical level.
Christian Pratt
Software Test Engineer
I had the pleasure of working with Julian on a project involving extensive evaluation of a cloud-based architecture. His attention to detail, strong work ethic, and excellent problem-solving skills were instrumental in ensuring optimal performance and reliability of a customer-facing streaming service.
Richard Hong
Space Simulation Tech 3
Julian consistently demonstrates his willingness to work with others towards successful goals to ensure that the team succeeds in the projects that he is a part of.
Chris Eck
Vice President of Programs @ Volunteers of America
Julian has been a great addition to the team. When developing projects, he's very effective at communicating with, and relating to, our clients because he's good at connecting with them. It's clear that he takes his responsibilities seriously, and that he's committed to serving our clients and making a difference!
Gregory Keefe
Senior Software Engineer
It was always reassuring to work with Julian as I knew I would not have to worry about the quality of his work. He exhibited excellent communication and problem solving for any issue that arised.
Kevin Merrit
Founder @ One Foot Productions
What makes Julian and Harbinger different is the focus on building systems that enhance what our team can do instead of pushing for replacing them. They understand what makes our team uniquely BMF and make sure that's always center at what they do.
Joel Berman
Founder @ Tree House Ventures
GTM with a stealth startup can be hard, especially with a physical product. After 2 months, Julian had collected 500+ leads and surprisingly, recommended an in-person sales approach that got us into several locations.
Div Garg
Founder @ MultiOn and AGI Inc.
Julian was employee #8 at MultiOn and became our Head of QA and Head Customer Support. He largely automated both departments and assisted in developing the foundations of REAL Bench.
Peter Hudson
Founder @ Northern Nights Music Festival
Worked with Julian @ Harbinger for a one-off project that saved us over $50K in the first few months alone. Really appreciated his ability to explain concepts to any technical level.
Christian Pratt
Software Test Engineer
I had the pleasure of working with Julian on a project involving extensive evaluation of a cloud-based architecture. His attention to detail, strong work ethic, and excellent problem-solving skills were instrumental in ensuring optimal performance and reliability of a customer-facing streaming service.
Richard Hong
Space Simulation Tech 3
Julian consistently demonstrates his willingness to work with others towards successful goals to ensure that the team succeeds in the projects that he is a part of.
Chris Eck
Vice President of Programs @ Volunteers of America
Julian has been a great addition to the team. When developing projects, he's very effective at communicating with, and relating to, our clients because he's good at connecting with them. It's clear that he takes his responsibilities seriously, and that he's committed to serving our clients and making a difference!
Gregory Keefe
Senior Software Engineer
It was always reassuring to work with Julian as I knew I would not have to worry about the quality of his work. He exhibited excellent communication and problem solving for any issue that arised.
Our Philosophy
humanity is
irreplaceable
The organizations winning with AI right now aren't the ones moving fastest — they're the ones who understand what drives human behavior. That clarity is harder to arrive at than it sounds, and it's the foundation everything we do is built on.
Our Philosophy
humanity is
irreplaceable
The organizations winning with AI right now aren't the ones moving fastest — they're the ones who understand what drives human behavior. That clarity is harder to arrive at than it sounds, and it's the foundation everything we do is built on.
Our Philosophy
humanity is
irreplaceable
The organizations winning with AI right now aren't the ones moving fastest — they're the ones who understand what drives human behavior. That clarity is harder to arrive at than it sounds, and it's the foundation everything we do is built on.
Once again, technology is enabling humanity to redefine human labor. Some will use it to amplify roles and redefine possibilities; others will replace teams, and miss the biggest opportunity of the century. I don't know how this all plays out, but I couldn't be more anxious, or excited.
Julian Brooks
CEO / Founder of Harbinger Software Solutions
Once again, technology is enabling humanity to redefine human labor. Some will use it to amplify roles and redefine possibilities; others will replace teams, and miss the biggest opportunity of the century. I don't know how this all plays out, but I couldn't be more anxious, or excited.
Julian Brooks
CEO / Founder of Harbinger Software Solutions
Once again, technology is enabling humanity to redefine human labor. Some will use it to amplify roles and redefine possibilities; others will replace teams, and miss the biggest opportunity of the century. I don't know how this all plays out, but I couldn't be more anxious, or excited.
Julian Brooks
CEO / Founder of Harbinger Software Solutions
FAQ
What prospective clients ask us most
We’re here for the follow-up questions too—find us on the Contact page.
How do you handle confidentiality?
With the same standard you'd expect from your wealth manager or attorney. We do not publish client names, engagement details, or operational information without explicit written consent. Proof points and case studies used in our materials are anonymized unless a client has specifically agreed otherwise.
What's your pricing model?
Engagements are value-priced based on the complexity and scope of the work, not billed hourly. Payments are tied to defined milestones and documented deliverables. We'll scope pricing during the consultation based on what your operation looks like and what the engagement would involve. We don't publish pricing because every operation is different and a number without context isn't useful to either side.
What does the first engagement typically look like?
It starts with a consultation to determine fit. If we move forward, the first phase is always an Operational Deep Dive; two weeks where we embed in your operation, map workflows, interview team members, and identify where AI and automation will have the most impact. That produces a findings report and prioritized roadmap. From there, we begin building systems based on what the deep dive revealed.
Do you work on-site or remotely?
Primarily work remote but for additional compensation and coverage of travel expenses, the founder Julian Brooks can travel anywhere for up to 2 week periods at a time.
Do I need technical knowledge to work with Harbinger?
No. Part of what Harbinger provides is translating between the technical and the operational. Your team doesn't need to understand how AI models work or what an API is. We handle the technical evaluation, the build, and the maintenance. What we need from your side is access to the people who know how the operation runs and the willingness to give us an honest picture of how things actually work day to day.
Who will we be working with?
Julian Brooks, the founder of Harbinger, will be your main point of contact and the embedded operator. If we do bring on another staff member, they will be strictly isolated to Harbinger's operations or will otherwise sign any relevant documentation.
FAQ
What prospective clients ask us most
We’re here for the follow-up questions too—find us on the Contact page.
How do you handle confidentiality?
With the same standard you'd expect from your wealth manager or attorney. We do not publish client names, engagement details, or operational information without explicit written consent. Proof points and case studies used in our materials are anonymized unless a client has specifically agreed otherwise.
What's your pricing model?
Engagements are value-priced based on the complexity and scope of the work, not billed hourly. Payments are tied to defined milestones and documented deliverables. We'll scope pricing during the consultation based on what your operation looks like and what the engagement would involve. We don't publish pricing because every operation is different and a number without context isn't useful to either side.
What does the first engagement typically look like?
It starts with a consultation to determine fit. If we move forward, the first phase is always an Operational Deep Dive; two weeks where we embed in your operation, map workflows, interview team members, and identify where AI and automation will have the most impact. That produces a findings report and prioritized roadmap. From there, we begin building systems based on what the deep dive revealed.
Do you work on-site or remotely?
Primarily work remote but for additional compensation and coverage of travel expenses, the founder Julian Brooks can travel anywhere for up to 2 week periods at a time.
Do I need technical knowledge to work with Harbinger?
No. Part of what Harbinger provides is translating between the technical and the operational. Your team doesn't need to understand how AI models work or what an API is. We handle the technical evaluation, the build, and the maintenance. What we need from your side is access to the people who know how the operation runs and the willingness to give us an honest picture of how things actually work day to day.
Who will we be working with?
Julian Brooks, the founder of Harbinger, will be your main point of contact and the embedded operator. If we do bring on another staff member, they will be strictly isolated to Harbinger's operations or will otherwise sign any relevant documentation.
FAQ
What prospective clients ask us most
We’re here for the follow-up questions too—find us on the Contact page.
How do you handle confidentiality?
With the same standard you'd expect from your wealth manager or attorney. We do not publish client names, engagement details, or operational information without explicit written consent. Proof points and case studies used in our materials are anonymized unless a client has specifically agreed otherwise.
What's your pricing model?
Engagements are value-priced based on the complexity and scope of the work, not billed hourly. Payments are tied to defined milestones and documented deliverables. We'll scope pricing during the consultation based on what your operation looks like and what the engagement would involve. We don't publish pricing because every operation is different and a number without context isn't useful to either side.
What does the first engagement typically look like?
It starts with a consultation to determine fit. If we move forward, the first phase is always an Operational Deep Dive; two weeks where we embed in your operation, map workflows, interview team members, and identify where AI and automation will have the most impact. That produces a findings report and prioritized roadmap. From there, we begin building systems based on what the deep dive revealed.
Do you work on-site or remotely?
Primarily work remote but for additional compensation and coverage of travel expenses, the founder Julian Brooks can travel anywhere for up to 2 week periods at a time.
Do I need technical knowledge to work with Harbinger?
No. Part of what Harbinger provides is translating between the technical and the operational. Your team doesn't need to understand how AI models work or what an API is. We handle the technical evaluation, the build, and the maintenance. What we need from your side is access to the people who know how the operation runs and the willingness to give us an honest picture of how things actually work day to day.
Who will we be working with?
Julian Brooks, the founder of Harbinger, will be your main point of contact and the embedded operator. If we do bring on another staff member, they will be strictly isolated to Harbinger's operations or will otherwise sign any relevant documentation.
Schedule a confidential consultation
confidential
consultations